Field Services
Onsite Interviews
Onsite Interviews
Onsite Interviews
Retail exit interviews, customer satisfaction surveys, mall-intercepts, product testing and more.
Mystery Shopping
Onsite Interviews
Onsite Interviews
Assess your customers real experience with professional and discreet mystery shoppers.
Recruiting
Onsite Interviews
Recruiting
Let us find the right respondents for your project.
What sets us apart
Professional and reliable
Our team has worked on a variety of projects in all settings. We have excellent team leaders in each location that are organized, detail oriented, and committed to well-executed projects. We ensure interviewers receive a full briefing for every project and are always looking to expand and improve their skills.
Multilingual Interviewers
We have Multilingual interviewers available upon request including but not limited to: French, Spanish, Cantonese, Mandarin...
Adaptable
Our team is experienced in a variety of settings including ones requiring special safety precautions or additional security clearance. Wherever insights are to be found our interviewers will go including:
airports, retail, restaurants, outdoors, airports, and onboard transit.
Equipped
Discovery Research has over 90 data-enabled Tablets available to complete personal interviewing. Tablets can be programmed to interview in remote areas, offline and then survey results can be uploaded when a WIFI signal is accessible.
Onsite North American Coverage
International Coverage & Local Expertise from coast to coast across Canada and the USA
We provide professional onsite interviewing and in-person market research services across Canada and the United States, with established interviewing teams in all major Canadian and American cities.
Whether you’re conducting research in a major metropolitan centre or need a team deployed to a smaller, more remote market, we have the reach and flexibility to make it happen.
Our fieldwork capabilities include:
- Onsite and in-person interviewing
- Intercept and location-based research
- Mall, retail, event and venue interviewing
- Consumer and B2B research
- Multi-city and national projects
- Experienced field staff and project management
- Custom recruitment and fieldwork solutions
Our extensive network allows us to cover multiple markets simultaneously, while maintaining consistent standards, training and quality control across locations.
And when your research takes you beyond the major centres, we can go there too. With sufficient planning and lead time, we can accommodate projects in smaller communities and more remote areas across Canada and the USA.
Wherever your research needs to go, we can help get you there.
Research Directories & Memberships
