Retail exit interviews, customer satisfaction surveys, mall-intercepts, product testing and more.
Assess your customers real experience with professional and discreet mystery shoppers.
Let us find the right respondents for your project.
Our team has worked on a variety of projects in all settings. We have excellent team leaders in each location that are organized, detail oriented, and committed to well-executed projects. We ensure interviewers receive a full briefing for every project and are always looking to expand and improve their skills.
We have Bilingual interviewers available upon request including: French, Spanish, Cantonese, and Mandarin.
Our team is experienced in a variety of settings including ones requiring special safety precautions or additional security clearance. Wherever insights are to be found our interviewers will go including:
retail, restaurants, outdoors, airports, and onboard transit.
Discovery Research has over 30 iPads available to complete personal interviewing. iPads can be programmed to interview in remote areas, offline and then survey results can be uploaded when a WIFI signal is accessible.
Discovery Research has proudly been providing research services in Canada since 1998
The Discovery Research Team of face-to-face Interviewers is experienced, reliable, and available in cities throughout Canada.