Retail exit interviews, customer satisfaction surveys, mall-intercepts, product testing and more.
Assess your customers real experience with professional and discreet mystery shoppers.
Let us find the right respondents for your project.
Our team has worked on a variety of projects in all settings. We have excellent team leaders in each location that are organized, detail oriented, and committed to well-executed projects. We ensure interviewers receive a full briefing for every project and are always looking to expand and improve their skills.
We have Bilingual interviewers available upon request including: French, Spanish, Cantonese, and Mandarin.
Our team is experienced in a variety of settings including ones requiring special safety precautions or additional security clearance. Wherever insights are to be found our interviewers will go including:
retail, restaurants, outdoors, airports, and onboard transit.
Discovery Research has over 45 data-enabled Tablets available to complete personal interviewing. Tablets can be programmed to interview in remote areas, offline and then survey results can be uploaded when a WIFI signal is accessible.
Discovery Research has proudly been providing research services in Canada since 1998
The Discovery Research Team of face-to-face Interviewers is experienced, reliable, and available in cities throughout Canada.