Cale Lewis - President
Cale has been a Research Consultant since 1996 and has managed over 1000 projects since starting Discovery Research in 1998. He is responsible for all aspects of research including:
- Project Management
- In-depth data analysis
- Customer satisfaction indices
- Customer brand maps
- Multi-variate analysis output
- Graphs and charts
- Report Production
Cale's background includes a degree in Marketing from Simon Fraser University.
More recently, Cale has worked as a research analyst for organizations such as:
- FortisBC
- BC Parks and Recreation Association
- VIA Rail Canada
- Delta Hotels
- Several Cities, Municipalities and Regional Districts
Cale enjoys camping, running marathons and raising his three children in the beautiful Okanagan Valley in British Columbia.
Contact Cale:
Brittany DeSantis - Senior Director of Research Operations
Since joining Discovery Research in 2022, Brittany has taken the lead on some of our larger projects, bringing strong leadership, organization, and adaptability to every challenge.
With a degree in Justice Studies and a deep understanding of human behavior and psychology—paired with years of hands-on experience—Brittany thrives in high-pressure environments. From keeping the peace in adult correctional facilities to wrangling high-risk youth in group homes, she’s seen it all.
Now, she channels that expertise into managing large-scale projects with precision and confidence, making her an invaluable asset to the Discovery team.
Some of her recent projects include:
- NHL 4 Nations
- Grand Prix - Formula 1
- Duty Free
- Canada Post
- Calgary Stampede
- Parliament / Senate of Canada
- La Senza
- World Bank
Outside the boardroom, Brittany thrives in the great outdoors and is often out on a new adventure. Whether she’s conquering new projects or exploring the world, she proves that balance is an art.
Carly Robertson - Project Manager
With a Business degree specializing in Marketing from the British Columbia Institute of Technology, Carly brings a strong foundation in strategic planning and project execution. Prior to joining Discovery Research, Carly gained valuable experience in event management and digital adoption, focusing on improving businesses’ marketing efficiency by implementing innovative technologies.
At Discovery, Carly has experience managing a great variety of projects including:
- Service BC
- West Coast Express
- CATSA - Canadian air transport security authority
- City of Cranbrook
- Destination Greater Victoria
In all her projects, Carly is driven by a passion for providing clients with actionable data and insights to support better-informed decision-making and business growth. Outside of work, Carly enjoys yoga, skiing, and spending quality time with her young son.
Research Directories & Memberships
