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Discovery Research In The News

Budget 2025 Survey results presented to council

  Results from this fall’s Budget 2025 citizen survey were presented to City of Cranbrook council on Wednesday afternoon (Nov. 20), as part of the first public budget meeting as deliberations on the 2025-2029 five-year financial plan get underway.

The survey conducted from September 18 to October 18, 2024 was two-pronged in its approach – a statistically valid survey and a public opinion survey to consider options to reduce taxes to the target or below set by council. The survey looked to determine public opinion on the options to cut service levels, cut services, raise fees, find new revenues beyond what has been done to date, or a combination.

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Infrastructure top issue for Mission residents in satisfaction survey

 Infrastructure and homelessness emerged as the most important issues for Mission residents in the city’s annual satisfaction survey.

The questions were mailed to 2,000 randomly-selected residents in August with 378 surveys completed. 

The survey results were presented to council during a special committee of the whole meeting on Tuesday (Aug. 8). 

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Cranbrook council seeking public feedback ahead of 2025 budget talks

   The City of Cranbrook is conducting a pair of surveys to gauge public feedback ahead of the 2025 budget deliberations, as some difficult decisions are likely on the horizon.

The City is conducting two types of surveys at the same time; a statistically valid survey and a public opinion survey. The statistically valid survey has been mailed out to sample 1,600 City residents in a way that will provide a scientifically reliable snapshot of what residents collectively think.

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RDCO board green-lights curbside food waste collection

  The Central Okanagan is one step closer to a curbside food waste collection program after receiving the green light from the RDCO board.

After reviewing results of a recent survey and public engagement in which resident of the Central Okanagan overwhelmingly supported curbside food waste pickup, the board directed staff to begin developing a food waste collection service.

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RDCO survey seeks input on curbside food waste collection

  The Regional District of Central Okanagan is launching a formal survey to find out how much demand there is for curbside food waste collection.

Residents will be randomly selected and will be sent a survey in the mail. Those who receive one are asked to complete it in full and either mail the survey back or complete it online using the supplied QR code, no later than November 13, 2023.

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City of Campbell River launches Citizen Satisfaction Survey

 A total of 1,300 surveys have been mailed to residents throughout Campbell River.

The Citizen Satisfaction Survey is an opportunity for residents to provide feedback on community services and initiatives, and to help the city plan for the future. Results will help inform upcoming budget discussions, assist the city with meeting public consultation requirements for the proposed financial plan before it is adopted, and help staff make recommendations to council. 

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Homelessness No. 1 concern for North Cowichan residents, survey finds

 Homelessness is now the most important issue for residents of North Cowichan, according to the second-ever Citizen Satisfaction Survey conducted earlier this summer in the municipality.

Forty per cent of survey participants pointed to homelessness as the most important challenge facing North Cowichan, while just 13 per cent said it was the most important issue in the last satisfaction survey, held in 2019.

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Survey finds that crime, safety and homelessness are the most important issues facing Duncan

 Crime, safety and homelessness are the most important issues facing Duncan, the city’s 2021 Citizen Survey has found.

The recently released results of the survey found that, at 44 per cent of those polled, these are the main issues confronting city citizens, the same as the last survey in 2019.

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Survey finds that crime, safety and homelessness are the most important issues facing Duncan

 Crime, safety and homelessness are the most important issues facing Duncan, the city’s 2021 Citizen Survey has found.

The recently released results of the survey found that, at 44 per cent of those polled, these are the main issues confronting city citizens, the same as the last survey in 2019.

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73% of Duncan residents say they feel less safe than 5 years ago: survey

  The survey, conducted in May by the independent consulting firm Discovery Research through a comprehensive mail survey with almost 400 residents of Duncan who responded, also found that 66 per cent of those surveyed indicated that crime, safety, homelessness and drugs were the most important issues facing the city. 

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The City of Prince George is starting a communications and engagement survey this week.

 The city engaged Discovery Research to conduct a mail-in survey of a random sample of 1100 residents, with surveys due to arrive in mailboxes in the coming days. 

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City of Duncan’s citizen survey now underway

The research will be conducted mainly through a mail-in survey, so Duncan residents will receive a booklet-style document in the mail, along with a postage-paid return envelope.

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Coldstream Citizen Survey Launched

 The District of Coldstream is conducting a survey of Coldstream residents to gain a perspective on the programs and services provided. 

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District of Coldstream looking for public input on how the municipality is doing

 Residents are being asked to rate their level of satisfaction in areas such as roadways and transportation, utilities, parks, bylaw enforcement, planning and development and public consultation. The survey is being conducted on behalf of Coldstream by an independent research consultant, Discovery Research. 

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Citizen Survey Back In Duncan

  If you live in the City of Duncan you may be receiving a call asking you to participate in their citizen survey.  

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Respondents Think Penticton Should Launch Legal Battle

 Public survey results in regards to the City of Penticton’s simmering dispute with the province over the operation of an emergency winter shelter have been released, and the results are telling.  

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Shelter survey results are in

Survey shows public support for Penticton council in battle with province, but less appetite for pricey legal battle  

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Homelessness and Addictions Most Pressing Issues

  Homelessness and addiction is the most important issue facing Campbell River, according to a citizens satisfaction survey conducted by the city. 

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Complete City’s satisfaction survey this March and win

  The City of Campbell River wants to hear from you.  It’s rolling out another satisfaction survey next month, offering a total of five prizes for the locals randomly selected to participate.

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Water Awareness Increasing

  A new survey conducted by the Okanagan Basin Water Board has found Okanagan residents are concerned for water conservation and protection.  

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Survey sheds new light on water use in Okanagan

  A survey of Okanagan residents on water issues suggests a vast majority of respondents practice water conservation.  The Okanagan Basin Water Board (OBWB), which commissioned the survey, said the results show growing concern for water issues in the valley and support for conservation and protection. 

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Town of Creston launches curbside consultation campaign

Data will be collected until Nov. 9 and will be used to create a guide for town council to help decide them how to shape the curbside waste collection program

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Town of Creston launches curbside consultation campaign

Data will be collected until Nov. 9 and will be used to create a guide for town council to help decide them how to shape the curbside waste collection program

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Survey gives City of Campbell River some kudos, but also some raspberries

There’s good news and bad news for the City of Campbell River in the results of the latest “Citizen Satisfaction Survey.”  The good news is that 98 per cent of those who responded to the survey rated the “overall quality of life” in town as “good” or “very good,” and 97 per cent rated it a good place to raise children. Both those numbers are up from the last time the survey was conducted in 2016.

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Traffic congestion and road conditions top concerns for Lake Country residents

Complaints from Lake Country residents to the district’s councillors were made tangible in the June 2019 community survey when Discovery Research principal Cale Lewis addressed council on Aug. 20.  

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Community survey coming to 1500 Lake Country residences

Residents in Lake Country are getting a chance to have some input on future decisions in the district.  A 28-question community survey will be sent to 1500 randomly selected households in the mail this week.  “Residents’ input on programs and services offered by the District of Lake Country will help the municipality make important decisions on future community investment,” said community development director, Mark Koch.  

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Survey: Duncan residents increasingly concerned about crime and safety

Crime, safety and homelessness in Duncan are becoming increasingly important issues for the city’s citizens.  According to the results of the city’s 2019 citizen satisfaction survey, the third in recent years, 44 per cent indicated that these issues are considered the most important ones currently facing the city; up considerably from 27 per cent in the survey in 2016, and just 19 per cent in 2014.

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City of Duncan contemplates expanding borders

Duncan residents will be asked whether they support expanding the city’s boundaries in the upcoming Citizen’s Satisfaction Survey that will be held this spring.  Since the referendum on amalgamation with North Cowichan was rejected by voters in October, Duncan’s city council wants to use this year’s survey to ask whether residents want to study the costs and benefits of expanding the city’s boundary north or south of Duncan.

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Survey aids Social Planning Council

The Social Planning Council is conducting a follow-up survey on immigration and multiculturalism in the coming weeks, so local residents may receive a phone call.  The first survey was conducted in January 2015 and will serve as a benchmark study.

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Survey: Snow clearing improvement needed – but not if it means more taxes

Eighty per cent of Campbell Riverites surveyed say the city is doing a poor or very poor job of snow removal.  After last winter’s record-breaking snowfall and the many snow-clearing (or rather “lack of snow clearing”) complaints from the public, council made the decision to seek some input from the community in the form of an online and telephone-based survey. The survey was open from Oct. 12 through Oct. 23 and garnered 534 online responses and 350 phone calls made by Discovery Research to randomly-selected residents.

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Colwood residents satisfied with quality of life: survey

The results are in and it looks like many residents in Colwood are satisfied with the overall quality of life, according to the results of a recent survey.  The Colwood Citizen Survey shows the average rating for overall quality of life in the municipality is 8 out of 10, up from 7.5 out of 10 in the previous citizen satisfaction survey conducted in 2015/16. Colwood as a place to raise children received an average rating of 8.1, up from 7.6, and Colwood as a place to retire rated 7.9 up from 7.4.

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Happy in Lake Country

A survey of Lake Country residents finds they are a happy bunch.  The municipality sent a community survey to 1,500 randomly selected homes in May. Of those, 593 surveys were completed and mailed back, giving a response rate of 40 per cent and ensuring a statistically valid sample.  Consultant Discovery Research Ltd. reports 97 per cent of respondents were either very satisfied or somewhat satisfied with their quality of life in Lake Country. Sixty-five per cent were either very satisfied or somewhat satisfied with the municipal services they receive for the taxes they pay.

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